DISCOVERING THE POWER OF TRUST
Join Severin de Wit on a captivating global journey in the TrustTalk podcast as we explore the profound impact of trust. From expert insights to inspiring stories, unravel the transformative role of trust in shaping our lives and societies.
Latest Episodes
From Tap to Trust: Water as a Measure of Governance
In this episode, Manny Teodoro, author of The Profits of Distrust, explores the deep connection between trust in tap water and trust in government. He explains how public distrust grows when water systems fail, as seen in the Flint Water Crisis, and how this distrust forces many,[...]
Does control erode trust?
Today’s guest, Tina Øllgaard Bentzen, a researcher at Roskilde University in Denmark, explores the nuanced relationship between trust and control. Specializing in trust-based management, Tina challenges the assumption that control erodes trust. Instead, she explains how thoughtfully designed control systems can coexist with trust,[...]
Force for Good, Leadership with Purpose and Trust
Our guest today is John Blakey, author of Force for Good. We explore how leaders can embrace a purpose-driven approach to build trust, inspire teams, and create lasting impact in a skeptical world. John discusses the transformative power of leadership centered on values and purpose, moving beyond[...]
War, Alliances and Trust: Navigating an Unstable Era
In episode 103 we take a deep dive into the fragile state of trust in global politics with Richard Ned Lebow, emeritus professor of international political theory at the Department of War Studies at King’s College London, UK. Against the backdrop[...]
Religion and Trust
In episode 102 we meet Adam Seligman, Professor of Religion at Boston University He talks about the profound dynamics of trust, religion, and human rights in today’s society. Seligman, a prominent thinker in religion and social theory, shares his insights on the difference between[...]
The Subtle Art of Trust: Curiosity and Connection
In episode 101, we talk with Anne de Graaf, Corporate Affairs Director at Heineken Cambodia. Drawing from her extensive experience in finance, diplomacy, and leadership, Anne shares her unique perspectives on the role of trust in international business and cross-cultural environments. We explore how[...]
The Placebo Effect and the Role of Trust
In this milestone episode, Andrea Evers, Professor of Health Psychology at Leiden University, joins us to discuss her expertise on the placebo effect and its significant relationship to trust in healthcare. Andrea explores how patient expectations and trust can shape surprising medical outcomes and[...]
Trust and Control: Does it Empower or Restrict?
Our guest for episode 99 is Frédérique Six, Associate Professor of Public Governance at the Vrije Universiteit Amsterdam and a visiting professor at the GOVTRUST Centre of Excellence at the University of Antwerp. She explores the complex relationship between trust and control within organizations,[...]
Trust in American Institutions
Our guest today is Henry Brady, Professor of Political Science and Public Policy at the University of California, Berkeley, Goldman School of Public Policy. He talks about the decline of trust in American institutions. Henry explains that trust in key sectors, such as the[...]
Trust in Action, from Blame to Restorative Justice
Our guest for episode 97 is Sidney Dekker, Professor and Director of the Safety Science Innovation Lab at Griffith University in Brisbane, Australia. He explores the negative effects of a blame culture in organizations and advocates for a restorative justice approach. He explains how[...]
Rethinking Trust: A Radical New Vision, From Molecular Origins to Global Systems
Our guest for episode 96 is Erik Schoppen author of the forthcoming book "Trust Reset: A Radical New Vision on Trust" and the need for a new perspective on trust theories. He believes that traditional theories are insufficient in the face of rapid technological advancements and global[...]
Building Trust in Europe’s Future
In episode 95, we meet Fabian Zuleeg, the CEO of the European Policy Centre, a Brussels-based think tank. Fabian takes us behind the scenes of this influential organization, revealing how they help shape decisions and build trust across Europe and beyond. We dive into[...]
Trust and Legacy in Family Businesses
In episode 94 we explore the unique dynamics of family businesses with Jim Davis, a professor at the Huntsman School of Business at Utah State University. Jim explains the critical roles of trust and legacy in family enterprises and the differences between stewardship theory[...]
Building Brand Trust, Fast vs. Slow Thinking
In episode 93, Steve van Riel, Senior Strategy Director and EMEA Head of Trust Development at Edelman UK takes us on a journey from his involvement in UK politics to his current work in consumer trust research. In the 2015 UK general election, Labour[...]
Trust, Policing and Public Safety
In episode 92, our guest, Joe Hamm, a trust scholar from the School of Criminal Justice at Michigan State University, explores various themes centered around the concept of trust, particularly in the realms of criminal justice, policing, and environmental health. Joe[...]
Trust in Times of Crisis: Corporate Perspectives
Our guests for episode 91 are Peter Wakkie and Tjeerd Wassenaar, talking about trust, crisis management, and corporate governance, leveraging their extensive experience in legal and corporate roles. They emphasize the critical importance of maintaining trust, highlighted through an example of an M&A transaction[...]
Trust Unites: Empowering Women
Carine de Meyere, in episode 90 of the TrustTalk podcast, talks about her journey and vision of an organisation she founded, Women of the World, aimed at empowering 1 million women and girls by 2030. She emphasizes the importance of trust, mentorship, and combating imposter syndrome to[...]
Food for Thought: Trust, Health, and Policy
In episode 89 we welcome Professor emerita at New York University, Marion Nestle, a prominent advocate in the field of food politics and public health. She tells about her journey and insights into the food industry, trust in our food system, and the intersection of food, health,[...]
The Evolution of Trust: Insights from a Pioneer
Our guest for episode 88 is Roger Mayer, Professor of Management, Innovation & Entrepreneurship at North Carolina State University. He discusses his foundational 1995 article on trust, emphasizing its role in risk-taking within professional settings and reflects on the evolution of his model, which defines trust as[...]
The Impact of Perceived Justice on Societal Trust
Our guest for episode 87 is Kees van den Bos, Professor of Social and Behavioural Sciences at Utrecht University and author of the book "The Fair Process Effect," explains his extensive research on societal conflicts and the pivotal role of trust. Through his book, he underscores the[...]
Creating a Trusting Workplace
Our guest for episode 86 is Antoinette Weibel, Professor for Human Resources Management at the University of St. Gallen in Switzerland. She talks about the role of trust in the workplace, explaining how different types of control, from coordination to surveillance, shape trust dynamics between employers and[...]
Digital Divides: Navigating Tech, Trust, and Power
Our guest for episode 85 is Anu Bradford, the Henry L. Moses Professor of Law and International Organization at Columbia Law School and the author of 'Digital Empires: The Global Battle to Regulate Technology'. In this conversation, Bradford explores the complex digital future where technology regulation, innovation,[...]
How Leaders Create High-Trust Organizations
Our guest in episode 84 is Bob Hurley, Professor Leading People and Organizations at Gabelli School of Business at Fordham University (New York), who talks about his theory of organizational capacity for trustworthiness, highlighting Unilever's approach to genetically modified foods, Bob Moore's employee ownership[...]
Santa Claus on Trust and Magic: A Heartfelt Holiday Conversation
In this special TrustTalk podcast episode, Santa Claus shares his experiences of spreading joy and trust. He discusses maintaining trust across generations, the power of honesty, and inclusivity in gift-giving. A touching story highlights how he helped a young musician at Children's Hospital Los Angeles gain YouTube followers, exemplifying Santa's[...]
Storytelling and Media Influence in Building Public Trust
Jeanine Turner, Professor and Director, Communication, Culture & Technology Program (CCT) is our guest in episode 82. She delves into the complex interplay of trust and communication. She examines the influence of storytelling and media in shaping public trust, particularly in contexts of global conflict, while addressing[...]
Mind Game Mastery, The Trust Edge in Sports
In episode 81 Dan Abrahams, a renowned sports psychologist, provides valuable insights into the mental aspects of sports, and how is a pivotal element influencing both individual performance and team dynamics. Emphasizing the importance of trust for players and coaches alike, Abrahams explains that trust is foundational[...]
Trust Dynamics: Competence, Distrust and Generalized Trust
In episode 80, we welcome as our guest Sim Sitkin, a Professor at Duke University in Durham, N.C. He explores the intricate dynamics between trust and distrust, highlighting their distinct natures and the challenges involved in navigating these complex emotional states. He uncovers the nuances of how[...]
Redefining Leadership: Trust & Inspire
Our guest in episode 79, Stephen M.R. Covey, emphasizes the profound importance of trust in leadership. He believes that trust, once broken, can only be rebuilt through consistent and genuine behavior rather than mere words. Covey passionately advocates for a leadership style of "trust and inspire" as[...]
Building Trust in Adversarial Diplomacy
In episode 78 our guest, Professor Nick Wheeler, discusses several crucial aspects of international relations and diplomacy. He explores the concept of "reassurance summits" and the role they play in diplomacy, where leaders attending diplomatic summits seek reassurance and test whether the other side perceives their defensive[...]
Trust Research, Trust Repair and Vulnerability
In episode 77, we host Nicole Gillespie, KPMG Chair in Organizational Trust and Professor at the University of Queensland Business School. We delve into academia's struggle to apply research practically due to journal priorities. Nicole calls for equilibrium, endorsing interdisciplinary studies and industry partnerships. She notes differing[...]
Understanding the Trust-Law Dynamic: Insights on Legitimacy
In episode 76, we welcome Tom Tyler as our guest. He is a psychologist and professor at Yale Law School. This highlights the paradox in the legal academy, where much of the law is dependent on beliefs about psychology, yet it is seldom based[...]
The Impact of Political Trust on Representative Democracy
Tom van der Meer, Professor of Political Sciences at the University of Amsterdam, delves into the profound impact of political trust on the dynamics of representative democracy. He traces the theme's significance back to the post-World War II era, where scholars focused on civic[...]
Unveiling Online Trust: Insights from Pew on Modern Challenges
In episode 74, our guest, Lee Rainie, director of the Pew Research Center’s Internet & Technology Research Group, delves into the subject of trust in the context of the Internet and institutions. He identifies two key aspects of online trust. Firstly, a decline in[...]
Immigration, Ethnic Diversity & Trust
In episode 73 we welcome our guest, Peter Dinesen, Professor of political science at UCL London and the University of Copenhagen talks about the consequences of immigration on generalized social trust. In his research, he explores if immigrants bring low levels[...]
Blockchain and the New Architecture of Trust
In episode 72 we welcome as our guest Kevin Werbach, professor of Legal Studies and Business Ethics at the Wharton School, University of Pennsylvania, and formerly Counsel for New Technology Policy at the U.S. Federal Communications Commission, is a well-known expert on the business,[...]
National Identity, Partisan Polarization and Trust
In this episode nr. 71, Professor Eric Uslaner, in his latest book, “National Identity and Partisan Polarization” delves into the complex topic of trust and its implications for societies and politics. He highlights some key insights and concerns regarding trust, corruption, nationalism, and their[...]
Building Trust and Empowering Women in Leadership
In episode 70, we welcome as our guest Marguerite Soeteman-Reijnen, a businesswoman from The Netherlands. She recently stepped down as Chairman of the Executive Board of Aon Holdings. She tells about her journey to her current position and her interest in supporting and encouraging women in leadership[...]
Why Trust Matters
In episode 69, we explore the fascinating world of trust and cooperation in economics with economist Professor Benjamin Ho, author of "Why Trust Matters, An Economist's Guide to the Ties That Bind Us." He discusses how game theory offers insights into trust, highlighting the[...]
Trust & Lobbying
In episode 68 we welcome as our guest Peter van Keulen, a prominent lobbyist in The Netherlands. He talks about trust as a fundamental aspect of lobbying, and the importance to establish and maintain it through transparency, integrity, and access. He discusses the essential elements for building trust in[...]
Trust & Ethics
Our guest today is Alison Taylor, clinical associate professor at New York University Stern School and Business Executive Director of Ethical Systems, a non-profit research collaboration focused on bringing the best ideas on business ethics from academia into the corporate sector. She has had a diverse career working in corporate[...]
360 Degrees Trust
Our guest today is Jan van der Spoel, the author of "360 Degrees Trust." His approach, known as the Trust Compass, can elevate ordinary relationships into high-trust ones. During our interview, Jan discusses his background in graphic design and how his fascination with human behaviour led him to explore the[...]
Exploring Trust in Law: a multi-disciplinary perspective
Our guest today is Esther van Zimmeren, Associate professor in Intellectual Property Law & Governance at the Faculty of Law of the University of Antwerp and coordinator of the Centre of Excellence GOVTRUST. We talk about the relationship between trust and law and the the legal system, focusing on the[...]
Trusted Imperative
Our guest today is Emily Frolick, lead partner of KPMG’s "Trusted Imperative", a new, proactive, strategic approach to risk management that creates a powerful platform for growth and innovation. By inspiring trust in customers, investors, employees, suppliers, communities and regulators, businesses can achieve sustainable advances in performance and efficiency. She[...]
The Human Psyche and Trust
David Dunning, a social psychology professor at the University of Michigan and best known for the “Dunning-Kruger effect”, talks in this new episode if the TrustTalk podcast about trust being a rational decision in an irrational world. He discusses the trust game used in economics, psychology, and sociology to test[...]
Measuring Trust
Our guest today is Paul Bauer, a research associate at the Mannheim Center for European Social Research (Germany). He wrote his doctoral thesis on trust in 2015, and is particularly interested in the methodological side of trust research. In some of his work, he investigates whether different people interpret surveys[...]
Rebuild Trust between Science and Society
Today’s guest, Robert Lepenies, the youngest university President in Europe, believes that there are major economic and political interests that fuel the denial of science. We should focus not only on the symptoms but also on the deeper underlying structures that allow denialism to thrive. To maintain trust in science.[...]
Trust and the Role of Central Banks
Trust in Central Banks is critical for the effectiveness of a monetary policy, and for reaching price stability. Today's guests, Carin van der Cruijsen (senior researcher at De Nederlandsche Bank, the Central Bank of the Netherlands) and Jakob de Haan (professor of political economy at the University of Groningen, Netherlands)[...]
Santa Claus’ Christmas interview
It’s almost Christmas Eve and TrustTalk is very proud to have Santa Claus as our guest sharing with us some thoughts about building trust in challenging times. We ask Santa to give us a bit of advice on how we can become nicer to each other, and what we can[...]
Trust and Internet Data
Our guest today is Michael Kende. He has a Ph.D. in economics from MIT and is a Digital Development consultant at the World Bank Group, a Senior Advisor at Analysys Mason, and the Board Chair of the Datasphere Initiative and until recently Chief Economist of the Internet Society. He has[...]
Trust Yourself
Why become some people a chess master and most of us don’t? The best way to trust yourself is to go out and try things, trust and understand why there is some you are good at and some things you are not, don’t sit in your armchair but get up[...]
Does Gen Z still trust?
Gen Z is more activist and at the same time less optimistic and disenfranchised about their future, they have diminishing trust in meeting sustainability goals, and their prospect to flourish as well as to make a political impact. Half of the world's population is aged below 30, but only 2.6%[...]
Interorganizational Trust
As the ultimate expert on the role of trust between organizations, Professor Reinhard Bachmann talks about the importance of risk and vulnerability: you do not need to trust if you are not vulnerable, nor if you want to avoid any kind of risk. What role play competence and integrity? He[...]
Trust & the Future of Democracy
Our guest today is Francis Fukuyama. He is the Olivier Nomellini Senior Fellow at Stanford University's Freeman Spogli Institute for International Studies and a faculty member of the Center on Democracy, Development and the Rule of Law, and a professor of Political Science. His interest in philosophy and inspiration for his[...]
Trifecta of Trust
In his book, Trifecta of Trust, psychometrics and leadership expert Joseph R. Folkman has collected compelling data to make the case for the value of trust in leadership. His research shows that there are three core behaviors that create and reinforce trust from others. By mastering this leadership trust[...]
Trust Elevates Performance
Today's guests are Deloitte's Michael Bondar and Natasha Buckley. Michael is a principal in Deloitte's Advisory Business and the US and global leader of Deloitte's Enterprise Trust Practice. Natasha is a senior manager at the Deloitte Centre for Integrated Research. Trust drives enterprise performance and mitigates[...]
Trust Elevates Performance
Today's guests are Deloitte's Michael Bondar and Natasha Buckley. Michael is a principal in Deloitte's Advisory Business and the US and global leader of Deloitte's Enterprise Trust Practice. Natasha is a senior manager at the Deloitte Centre for Integrated Research. Trust drives enterprise performance and mitigates[...]
Trust & CEO Excellence
Today's guest is Sander Smits, senior partner at McKinsey Amsterdam. He talks about the book “CEO Excellence”. The consultancy firm interviewed over 2.400 CEOs out of their database, from which they selected 67 “Excellent CEOs” for the book. He talks about the role of Roosevelt’s “fireside chats” during the financial crisis[...]
Edelman’s Trust Research
Our guest today is Tonia Ries, Executive Director of Thought Leadership for the Edelman Trust Institute. For more than 20 years Edelman has been publishing the Edelman Trust Barometer on the status of trust in four institutions: business, government, NGOs, and media. She talks about GenZ and their predilection for[...]
Trusted Coaching
Our guest today is Reinhard Stelter, Professor of Sport- and Coaching Psychology at the University of Copenhagen, Denmark. He advocates a new form of coaching as a transformational dialogue, one that fosters trust between the coach and the dialogue partner through a more relational “attunement” or resonating[...]
What can Robotics and AI teach us about Trust?
As a researcher in AI and robotics, Professor Benjamin Kuipers, in this interview, sees increasing applications of AI in our society. It is natural to wonder whether the behavior of these artificially intelligent systems should somehow be governed by ethics. There is general agreement that ethics imposes constraints on individual[...]
Trust and Global Cooperation
Our guest today is Jason Rhys Parry, Senior Content R&D at Sapienship, the global social impact company, founded by Yuval Noah Harari and Itzik Yahav and headed by Naama Avital. Sapienship's mission is to focus global attention on the most important collective challenges facing the world today,[...]
A Trustworthy Government
Our guest today is Margaret Levi, professor of Political Science and Director of the Centre for Advanced Study in the Behavioural Sciences at Stanford University. She talks about her upbringing in a middle-class Jewish suburb, how the protest marches she was going to with her mother, and the books she got[...]
Trusted Finance
In today’s interview with Peter Sieradzki, former CEO of the private bank InsingerGilissen, he talks about trust built on institutional processes, the breaches of trust in corporations and banks, the role of integrity and sustainability in the banking business, and about fintech providing a great impetus in the development of[...]
Net Positive Companies Build Trust
Andrew Winston, the co-author of the book “Net Positive”, talks about the challenges that lay ahead and the limited time we have to contribute to the world’s problems. A net positive company improves the well-being of everyone they impact and the lives of everyone it touches, from[...]
Trust Solutions and The New Equation
Today’s guest is Wes Bricker, US Vice-Chair and US Trust Solutions Co-Leader of PwC. He served as Chief Accountant at the US Security Exchange Commission. In this interview he talks about PwC’s project “The New Equation” and the two most fundamental needs clients and organizations are grappling with today: Firstly[...]
Trust Science or the Scientist?
The Covid pandemic has learned us that we have to rely on science, at the same time when scientists appear in public they are often criticized and mistrusted. In this interview, Roberto Gronda (University of Pisa, Italy) explains why this is: operating as a scientist in the context of a[...]
Food Trust
In this interview with Moira Dean, Professor in consumer psychology and food security at Queens University in Belfast, Northern Ireland (UK). We talk about her research into consumer food choices, food safety, food fraud, risk perceptions, and food supply chain management and food labeling. Consumers developed different[...]
International Relations, Diplomacy and Trust
This interview with Richard Ned Lebow, Professor of International Political Theory at the Department of War Studies at King’s College in London, was taken, just before Russia invaded Ukraine. We talked about trust in international relations, about the view that asking Ukraine to renounce membership of NATO[...]
How to Effectively Regain Trust?
When companies or politicians break trust, it takes three equally important steps to repair trust. As a professor of management practice at Harvard Business School and co-writer of the book “The Power of Trust: How Companies Build It, Lose It, Regain It”, Sandra Sucher takes us through some examples of[...]
Trusted B-Lab & B-Corp companies
Today’s guest is entrepreneur Leen Zevenbergen. Together with Marcello Palazzi, he started the non-profit organization “B Lab”, with the idea that a different kind of economy was not only possible but necessary and that business could lead the way towards a new, stakeholder-driven model. B Lab has become known for[...]
Trust Responsible Drug Use
In this interview with Carl Hart, professor of neuroscience at Columbia University, New York, he sets out his belief that the way we think about drugs and addiction is wrong and prevents society to live up to its ideals of liberty and the pursuit of happiness. All drugs, he argues,[...]
Trusted Digital Identity
Jacoba Sieders is among the top experts on digital identity in Europe. In this second interview with her (the first one was published on April 18, episode 17) she talks about the three phases of how digital identity developed over time, about “federated identity”, one password to log in to[...]
Trust Development and Conflict Management
Roy Lewicki, the Irving Abramowitz Memorial Professor Emeritus at the Ohio State University, Columbus, OH. He is a leading scholar in the study of trust development and trust repair, negotiation, and conflict management processes. Trust repair is a critical part of negotiations, but also in marital therapy,[...]
Trust and the Food Safety Challenge
Can we trust the world to be able to feed 10 billion mouths in 2050? In this interview with Robert van Gorcom, director of Wageningen Food Safety Research he talks about the means to feed the world in 30 years in a sustainable way, respecting our planet. Science has to[...]
Trust and the Moral Molecule
Paul Zak is a professor at Claremont Graduate University in Southern California and the Founder of Immersion Neuroscience. He talks about the neuroscience of trust. His experiments researching the neurochemical oxytocin (the "Trust Molecule") show that most humans are biologically wired to cooperate, but that business and economics ignore the[...]
How to handle Distrust in Organizations?
Maikel Batelaan, consultant and co-author of the book “Why Should I Trust You” talks about the ideal of every organization: smooth collaboration. In practice, it is more unruly. After all, there are always complex problems that need to be solved. Many leaders then react impulsively: they flee or they fight.[...]
Trust and Military Leadership
Admiral Bauer is NATO’s most senior military officer. In his first podcast interview he talks about the crucial role of trust in the military training and operations, about his years at the Naval Academy and the international retreat from Afghanistan, about “mission command” and his personal mantra “Expect the Unexpected”. He[...]
Trust and Cybersecurity
Paul Timmers talks about trust and cybersecurity. Cyber threats undermine trust in the daily practice of working with digital systems and in geopolitical relations. But even if we should increase our control of digital technologies, some myths about digital sovereignty must be debunked. Nevertheless, there are also sensible ways forward[...]
Trust, Tragedy, Taliban and twenty years Afghanistan
Afghanistan has been all over the news in the past weeks. The reason was far from positive. The Taliban unexpectedly returned to power, just at the time that the last international troops were being withdrawn from the country. The final chapter of twenty years of international engagement became the most[...]
Trust and Teamwork
In this interview with trust researcher Bart de Jong he focuses on the impact of trust on teams in organizational settings, about the difference in hierarchy or rank among team members. Trust building in a team should not be a one-off exercise but an inherent element of every interaction, every[...]
Emotional Intelligence (EQ) and Trust
Deep trust and high expectations are set to be two pillars of high-performing cultures and Emotional Intelligence (EQ) is essential to both. It is said that when leaders set high expectations without the EQ necessary to create trust, they breed anxiety. They breed stress and burnout. Bert Iedema, board room[...]
Seven tools for building a business people trust
According to Marcos Aguiar, senior partner and managing director at BCG Sao Paulo, Brazil, 7 out of the 10 most valuable companies in the world, are ecosystems. When there is no trust or if the level of trust falls in an ecosystem, participants are less likely to cooperate and[...]
How the digital age transformed trust in copyright
Trust becomes an issue in copyright in the digital age because it is based on an implicit understanding of the way content is copied and distributed versus how copyright could be infringed. In the pre-digital age, it is based on a foundation of trust between businesses and the amount of[...]
Trusted Leadership
David Horsager is a global expert on trust and CEO of Trust Edge Leadership Institute where the mission is to develop trusted leaders and organizations. Trust is a fundamental, bottom-line issue. Without it, leaders lose teams, salespeople lose sales, and organizations lose reputation, retention, and revenue. But[...]
Trust in negotiations and dispute resolution
In this interview negotiation experts, Bob Bordone and Tim Masselink explain what it takes to build trust during negotiations. Negotiation includes any intent, any effort, any set of communications to influence or to persuade. So embedded under negotiation are things like dispute resolution or conflict resolution or mediation in my[...]
Trust, a Key Factor in a Law Firm
Interview with Jeroen Ouwehand. He is Global Senior Partner of the international law firm Clifford Chance. In this role, he not only represents 580 partners but also chairs the Partnership Council but he is above all the ambassador for the firm externally. The work of lawyers is all about trust,[...]
Trust and the pharmaceutical industry
AstraZeneca, frequently in the news because of its Covid-19 vaccine, is more commonly known for its oncology medicines. The pharmaceutical industry is heavily regulated and interviewing a corporate officer obviously is walking on your toes. TrustTalk podcast host Severin de Wit had an interview on April 26,[...]
The Research Challenge of Trust
Interview with professor Guido Möllering, director and Chair of Management at the Reinhard Mohn Institute at the Witten-Herdecke University in Witten, Germany, and editor-in-chief of the “Journal of Trust Research”. Is trust a useful subject for research as it is so elusive and hard to define? We talk about his[...]
Trust and the Promise of Blockchain
In this interview, Jaya Klara Brekke talks about the politics of blockchain technology and whether it solves the problem of power, how a technology that was meant to be “neutral” tends to ignore the fact that engineers and developers making real decisions on how the system should be designed, thereby[...]
Regaining Trust in Journalism
Interview with Judit Neurink, an independent journalist who lived and worked in the Middle East. Trust is of great importance in her field of work. When training young journalists in Iraq she warned them that if they lie to their[...]
Identity, Security and Zero Trust
Interview with Jacoba Sieders, Independent digital identity thought leader. In her view, controls and architectures to protect our important information need to be adjusted to a new reality of “zero trust”: data is distributed and in transit everywhere, across safe and unsafe devices and hyperconnected ecosystems. Identity-[...]
Trust and the Judiciary
Interview with Geert Corstens. As a former President of the Netherlands Supreme Court, he made great efforts to improve and maintain trust in the judiciary by advocating more openness in publishing judgments, press summaries, and giving interviews, which was not always wholeheartedly applauded by his colleagues. The legislative branch of[...]
Economic Insecurity and Trust
Interview with Ian Shapiro, Sterling Professor of Political Science at Yale University. In his view, the underlying problem of increased mistrust is economic: the disappearance of long-term employment security, the decline of middle-class incomes, and the downward mobility of many middle-class people. A great motivator of action[...]
The Trusted Advisor
Interview with Charles H. Green, co-author of the seminal book “The Trusted Advisor” (2001) talks about the trust paradoxes, the shift from trust as a personal attribute to reputation and branding. Is making a genuine connection harder using on-screen connectivity tools? He reflects on the Trust Equation which hasn’t changed[...]
The Trust Gap
We interview Steven Heywood, General Manager of Edelman in The Netherlands, known for the annual Edelman Trust Barometer. The 2021 findings of the Edelman Trust Barometer show an alarming divergence in trust between two distinct groups of people, the “informed public” and the mass[...]
Trust, Vitamin S, and Well-Being
Interview with Paul van Lange, Professor of Psychology at the Vrije Universiteit Amsterdam on trust. He discusses the importance of social contact, which he and his co-author Simon Columbus frame in terms of “Vitamin S”, arguing that brief encounters with strangers can yield some happiness, an insight that is important[...]
Enterprise Risk and Trust
Interview with two partners of EY, the global accounting and consulting firm, Will Weerts and Tonny Dekker. Risk management is a key element of any management role. The ability to identify risks before they arise, and then plan a strategy to deal with them is paramount. The consequences of not doing this[...]
Brands, Marketing & Trust
Today’s guest is Kent Grayson, associate professor of Marketing at Kellogg School of Management and co-founder of The Trust Project. Many academics study trust but there is a need to bridge the language used by academics and business people and practitioners. Although every discipline has a different perspective of trust,[...]
The Covid-19 Vaccines, Trust and Public Health
Interview with Harvard Professor Barry R. Bloom. He speaks about trust and public health aspects and of the Covid-19 virus vaccines, its development, and distribution, about the differences with developing vaccines against diseases like polio, influenza, and pneumonia. He blames social media for causing distrust as people think that science[...]
Corporate Culture and Gaining Trust
Interview with Hélène Vletter-van Dort. She is professor in Financial Law and Corporate Governance at Erasmus University in Rotterdam, Netherlands. She is member of Supervisory Boards of financial services company NN (formerly known as Nationale Nederlanden) and The Dutch Public Broadcasting Organization NPO as well as Chair of the Supervisory[...]
How important is trust in Corporate Governance?
Interview with prof. Jaap Winter, one of Europe’s leading experts on corporate governance on the importance of trust. He contributed to the first corporate governance rules in The Netherlands, “Code Tabaksblat”. He talks about the “Agency theory” and “substantial variable pay” arrangements for corporate executives, about acting in self-interest and how[...]
Global Institutions and Technology-Mediated Trust
Dr. Balázs Bodó, researcher at the Institute of Information Law at the University of Amsterdam, describes 3 dimensions of “technology-mediated trust”. The known and unknown risks of new technologies, how we interact with these technologies, and whether they are trustworthy. Global institutions – moving at[...]
The role of communications
Interview with Marike Westra, Chief Communications Officer at COFRA, a privately held 6th generation family business on the central role of trust in communications. She believes communication is fundamental in creating trust in both business and brands. The interview touches upon the role of social media who have “democratized” society,[...]
How do managers trust “unsolicited advice”?
Interview with management consultant and former SVP at Royal AholdDelhaize, Kiki Stiemer. She talks about her research while at INSEAD, the role of trust in relation to unsolicited advice senior managers (CEO’s and Board Members) receive from an employee or external advisor. How does the famous trust formula of Maister,[...]
Blockchain, Artificial Intelligence and Trust
Interview with Rick Schmitz, CEO of Netherlands based LTO Network, provider of a secure, blockchain based, GDPR and compliant platform for companies that rely on trustworthy contract certification, data sharing, process automation, and collaboration. We talk about the importance of trust for blockchain solutions.
In the interview, Rick talks about[...]
Digital Trust
Over 2.5 quintillion bytes of data (2.5 with 17 zeros!) are created every single day. Facebook, Google, Amazon have vast amounts of data. Do we trust the data being used in a way we can control or consent to? How much influence do we have on data owned by Data[...]
Trust: What do we mean by it?
What is trust? It is harder then you think, to define trust is not as easy as it sounds. It depends on who you ask. We try to get some insights in the meaning of trust.
Introduction to the TrustTalk Podcast
Introduction to the TrustTalk Podcast and website (www.trusttalk.co) with everything about Trust. News, interviews, blogs, articles and podcasts on different subjects with one major theme: TRUST
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