Today's guests are Deloitte's Michael Bondar and Natasha Buckley. Michael is a principal in Deloitte's Advisory Business and the US and global leader of Deloitte's Enterprise Trust Practice. Natasha is a senior manager at the Deloitte Centre for Integrated Research. Trust drives enterprise performance and mitigates risk. Trust elevates customer and brand loyalty, which can increase revenue. It enhances levels of workforce engagement, which can result in increased productivity and workforce retention. They[...]

Our guest today is Jason Rhys Parry, Senior Content R&D at Sapienship, the global social impact company, founded by Yuval Noah Harari and Itzik Yahav and headed by Naama Avital. Sapienship's mission is to focus global attention on the most important collective challenges facing the world today, through entertainment, education and investments.

In this interview, he talks about an old mechanism for academics to build trust, the footnote, and the damaging effect hiding scientific work behind paywalls[...]

Roy Lewicki, the Irving Abramowitz Memorial Professor Emeritus at the Ohio State University, Columbus, OH. He is a leading scholar in the study of trust development and trust repair, negotiation, and conflict management processes. Trust repair is a critical part of negotiations, but also in marital therapy, community mediation, or business relationships. Apologies are important for repairing trust. He talks about the six components that make an apology work to restore trust. Trust works both on a[...]

Admiral Bauer is NATO’s most senior military officer. In his first podcast interview he talks about the crucial role of trust in the military training and operations, about his years at the Naval Academy and the international retreat from Afghanistan, about “mission command” and his personal mantra “Expect the Unexpected”. He speaks of military personnel as highly educated and trained professionals, who do not conform to popular stereotyping, about ethical choices in combat and the difference between trust[...]

AstraZeneca, frequently in the news because of its Covid-19 vaccine, is more commonly known for its oncology medicines. The pharmaceutical industry is heavily regulated and interviewing a corporate officer obviously is walking on your toes. TrustTalk podcast host Severin de Wit had an interview on April 26, in the middle of the second virus wave, with Ad Antonisse, Director Market Access and Government Affairs at AstraZeneca. In[...]

Interview with professor Guido Möllering, director and Chair of Management at the Reinhard Mohn Institute at the Witten-Herdecke University in Witten, Germany, and editor-in-chief of the “Journal of Trust Research”. Is trust a useful subject for research as it is so elusive and hard to define? We talk about his 2006 book “Trust, Reason, Routine, Reflexivity". Inspired by the German sociologist Georg Simmel he reflects on trust as the ability to believe in someone without being able[...]

Interview with Judit Neurink, an independent journalist who lived and worked in the Middle East. Trust is of great importance in her field of work. When training young journalists in Iraq she warned them that if they lie to their public, people will lose their trust. But many had no choice, as they worked for party media only interested in the truth of the party. Talking to[...]

Interview with Jacoba Sieders, Independent digital identity thought leader. In her view, controls and architectures to protect our important information need to be adjusted to a new reality of “zero trust”: data is distributed and in transit everywhere, across safe and unsafe devices and hyperconnected ecosystems. Identity- and access management is the guardian angel at the front door of systems and touches on all digital processes. Ideally, user convenience, privacy, and security are equally[...]

Interview with Geert Corstens. As a former President of the Netherlands Supreme Court, he made great efforts to improve and maintain trust in the judiciary by advocating more openness in publishing judgments, press summaries, and giving interviews, which was not always wholeheartedly applauded by his colleagues. The legislative branch of government and the executive, two parts of the Trias Politica, have financial means and can enforce even by using force if need be, the third part, the[...]

We interview Steven Heywood, General Manager of Edelman in The Netherlands, known for the annual Edelman Trust Barometer. The 2021 findings of the Edelman Trust Barometer show an alarming divergence in trust between two distinct groups of people, the “informed public” and the mass population, which has a much lower level of trust. A minority of those surveyed practice “good information hygiene’ which includes news management, avoiding echo chambers, verify information[...]

Interview with Harvard Professor Barry R. Bloom. He speaks about trust and public health aspects and of the Covid-19 virus vaccines, its development, and distribution, about the differences with developing vaccines against diseases like polio, influenza, and pneumonia. He blames social media for causing distrust as people think that science has been fast in producing a vaccine in just 11 months since we first experienced the virus. He points out that more than 10 years of investment[...]

Interview with Hélène Vletter-van Dort. She is professor in Financial Law and Corporate Governance at Erasmus University in Rotterdam, Netherlands. She is member of Supervisory Boards of financial services company NN (formerly known as Nationale Nederlanden) and The Dutch Public Broadcasting Organization NPO as well as Chair of the Supervisory Board of Intertrust NV. She speaks about commitment and culture and is inspired by Ben Horowitz’ book: “What You Do is Who Your Are”. At the center of[...]

Interview with prof. Jaap Winter, one of Europe’s leading experts on corporate governance on the importance of trust. He contributed to the first corporate governance rules in The Netherlands, “Code Tabaksblat”. He talks about the “Agency theory” and “substantial variable pay” arrangements for corporate executives, about acting in self-interest and how the wrong incentives create mistrust, which, in the words of Harvard professor Michael Jensen, would only led agents (executives) to “lie twice”. Trust is on the other[...]

Dr. Balázs Bodó, researcher at the Institute of Information Law at the University of Amsterdam, describes 3 dimensions of “technology-mediated trust”. The known and unknown risks of new technologies, how we interact with these technologies, and whether they are trustworthy. Global institutions – moving at a slow pace - have failed to establish trust that they are capable of handling worldwide challenges like climate change, mass human displacement, and global[...]

Interview with Rick Schmitz, CEO of Netherlands based LTO Network, provider of a secure, blockchain based, GDPR and compliant platform for companies that rely on trustworthy contract certification, data sharing, process automation, and collaboration. We talk about the importance of trust for blockchain solutions.

In the interview, Rick talks about the relationship between blockchain, artificial intelligence, Internet of Things and the role of trust. Blockchain adds a trust layer on data. Do we need to embrace or[...]